Services

Our specialists, according to your needs.

Our experienced specialists accompany your project from A to Z as required: From the initial analysis to the creation of concepts and material, project management, design and testing, implementation and operational support, we are at your side with advice and action in every project phase.

Through goal orientation, flexibility and experience we are a guarantor for the completion of successful IT projects.

• Consulting and technical conception
• Project management
• System analysis
• Documentation and drawings
• On-Site Services and Remote Hand
• Administration and integration
• System management

You live, you learn.

"Life Long Learning" - that's not a buzzword, but reality in a rapidly and constantly changing digital landscape, which demands the willingness to progress from IT operations, but also from users. The development of digital skills of employees is a key tool for the sustainable preservation of know-how and specialists in your company.

Let us support you in all aspects of digital employee development and training.

• Technical IT training
• Security training and awareness coaching
• Operational and user training
• Practical workshops and hands-on
• Individual training documents
• Laboratory and test environments
• Proof of Concepts (POC)

Turn lifecycle into lightcycle.

In addition to monitoring, administration and change management, the operation of an IT environment also includes methods for implementing a hardware and software lifecycle. Defective components have to be replaced and processed, support contracts maintained, software and security advisories monitored and transferred to patch management.

We are happy to take over aspects of your daily lifecycle management and thus supplement support processes.

• Troubleshooting and incident management
• Return and repair processing
• Update and patch management
• Security and system monitoring
• Logistics and Delivery (Fulfillment)
• Service contract management
• Change management

If you’re going to San, Fran...

We have been a certified Premier Partner of Cisco Systems for over 20 years and primarily rely on solutions from the world's largest network supplier for our enterprise projects. However, we are manufacturer-independent in our selection and sensibly supplement our setup with components and services from other well-known top manufacturers such as Palo Alto, Microsoft, Hewlett-Packard, Apple, Ubiquiti, Synology, VMware, Datwyler, and many more.

Benefit from two decades of internationally proven supplier structures, professional procurement management and our fulfillment services, which also meet individual requirements for storage, compilation, delivery and packaging.

Our know-how as a package.

Many of our individual services and products can also be commissioned as a holistic IT solution in a fixed contract. We offer customizable combinations of different services to managed service packages with defined costs, scope and conditions. Contract options such as service level agreements (SLA), interfaces and reporting can be flexibly agreed. Billing is based on volume, can be planned and is transparent via a fixed monthly subscription.

We also offer a solution for your managed service scenario - tell us about it.

• Managed Infrastructure (SysOps)
• Managed Security (SecOps)
• Managed Workplace (Helpdesk)
• Managed Fulfillment (Procurement)
• IT service desk and ticket system
• On-call duties with SLA